Privacy Policy

Orders and Accounts

When you place an order or create an account on our site, we collect personal information necessary to process your purchase and improve your shopping experience, including:

• Name and contact information (email address, phone number, billing and shipping addresses)
• Payment details (processed securely through Mollie payment gateway)
• Purchase history and preferences
• Account login credentials (if you create an account)

This information is used solely for:

• Processing and fulfilling your orders
• Communicating with you about your order status
• Providing customer support
• Complying with legal obligations

Shipping

We use MyParcel for order fulfillment and shipping services. When you place an order, relevant shipping details are shared with MyParcel to facilitate delivery of your purchases.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Analytics and Marketing

We use Google Analytics and Google Search Console to understand how visitors interact with our site. This helps us improve our website and offerings. These services collect anonymous data about:

• Pages visited and time spent on our website
• Referring websites or search terms
• Basic device and browser information
• Geographic location (country/city level only)

This information is used in aggregate form and is not combined with your personal information.

Comment Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

Authentication Cookies

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Content Management Cookies

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

WooCommerce Cookies

Our online store uses cookies to keep track of cart contents while you browse our site. This enables features like saving your cart items for later and showing personalized product recommendations.

Payment Processors

We use Mollie as our payment processor. When you make a purchase, your payment information is securely transmitted directly to Mollie. We do not store your complete payment details on our servers.

Shipping Partners

Order information is shared with MyParcel to facilitate delivery of your purchases.

WordPress Services

If you request a password reset, your IP address will be included in the reset email.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Business Transfers

If our company is acquired or merged with another company, your information may be transferred to the new owners so they can continue to provide services to you.

Order Information

We retain order information for as long as necessary for accounting, tax, and legal compliance purposes.

Account Information

Account data is retained until you request deletion or close your account.

Comment Data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

User Profiles

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Comment Screening

Visitor comments may be checked through an automated spam detection service.

International Data Transfers

Your personal information may be processed on servers located outside of the country where you live. Whenever we transfer your personal data to third parties outside of the European Economic Area (EEA), we ensure appropriate safeguards are in place in accordance with data protection laws.